Senior Product Manager - Outbound Logistics & Returns (f/m/d) at KoRo

KoRo is scaling its fulfillment setup across multiple warehouses and markets. As our Senior Product Manager - Outbound Logistics & Returns (f/m/d), you will own and shape the systems behind the journey from order placement to delivery and returns, making them more automated, scalable and efficient.

What you will do

• Order-to-Delivery & Returns: You own the full journey from Shop through ERP/OMS and WMS to carrier integrations, including tracking updates back to the customer.
• Distributed Fulfillment Setup: You design the product logic for automated warehouse allocation and order routing across multiple fulfillment locations.
• Process Automation: You identify and prioritize automation opportunities to reduce manual intervention, improve time-to-ship, and optimize cost per parcel.
• Hypothesis-Driven Discovery: You validate significant product opportunities using operational data, KPIs, and experimentation before committing engineering capacity.
• Cross-Functional Collaboration: You work closely with Engineering, Logistics & Operations, and external 3PL and carrier partners to build scalable outbound flows.
• Platform Stability: You ensure new solutions align with our evolving architecture and maintain platform stability throughout ongoing replatforming.
  
  

What you bring

• 5+ years of experience in product management with backend, integration-heavy, or operational products.
• Hands-on expertise with commerce operations systems such as OMS, ERP, WMS, carrier integrations, and API-based partner flows.
• Proven track record of automating operational processes, steering complex dependencies, and delivering measurable efficiency improvements.
• Strong analytical skills with high confidence working with KPIs, operational data, and dashboards to prioritize effectively.
• Collaboration & Communication: Ability to navigate complex dependencies and work seamlessly with both technical and operational stakeholders.
• Domain Knowledge: Experience with multi-warehouse fulfillment, international shipping, EDI, or D2C/B2B order flows is a plus.
• Fluent English skills are required; German language skills are a plus.
  
  

What's in it for you:

• Smart Working & Flexibility: Flexible working hours, hybrid work, and 20 days of workation. We trust you to take ownership: you deliver on our shared goals and structure your day in the way that works best for you. You’ll also start with 28 days of vacation, increasing by one additional day per year of tenure (capped at 30 days), so you always have time to recharge.
• Growth & Setup: A structured onboarding plan to get you started, plus a dedicated development budget for your personal and professional growth. You’ll also receive your own MacBook and a fully equipped office setup with monitors and height-adjustable desks.
• KoRo Life & Extras: Free snacks and barista coffee in the office, 20% discount in the KoRo Online-Shop, and exclusive perks with partner companies. On top of that, a fully funded BVG ticket (Jobticket), a subsidy for your fitness membership (Urban Sports Club, Hansefit, or FitX), and a company pension scheme (bAV) via Ginkgo.
• Shared Moments: Regular team events and company parties to celebrate milestones and successes together.
  
  

We're looking for People who share our Mindset

For us, it's not just about the what, but above all about the how. You'll be a perfect fit for us if you have the following mindset:

• You take initiative and ownership. You don't wait for a perfect brief or a mandate to get started. When you see an opportunity, a risk, or something that can be improved - you act. When things don't go as planned, you look at your own contribution first and step up, without waiting to be asked.
• You thrive in change. Shifting priorities and evolving processes don't slow you down. You adapt fast and keep moving.
• You build, you don't wait. When something is missing - a tool, a process, a solution - you create it. You prefer a working MVP over a perfect plan and iterate from there.
• You think in leverage. You question how things are done, prioritize ruthlessly, and find smarter paths to better outcomes. You don't mistake effort for impact.
• You're a team player, humble and genuinely kind. You collaborate in and across teams, care about the people around you, and bring sparkles to the room. You speak up when you disagree, commit fully once a decision is made, and actively make the people around you better.
  
  

Own it – Move fast – Build it – Create impact – Lift others

Sounds good?

Then we’d love to hear from you! Send us your CV and tell us a little about yourself in a few introductory sentences – who you are, what drives you, and why you’d like to become part of KoRo. After all, we’re looking for team members, not just co-workers!

The KoRo team is just as diverse as our product range! We want to keep it that way as our nut-loving team grows. That’s why we welcome all applicants regardless of gender, nationality, ethnic or social background, religion or belief, disability, age, sexual orientation, or identity.

Ready to join KoRo? We look forward to hearing from you!